Privacy Policy
Effective Date: 01/03/2025
RK Group (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and communications.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, company name, and job title
- Contact details (email, phone number, address)
- Billing and payment information
- Shipping details for freight and logistics services
1.2 Non-Personal Information
- IP address, browser type, and device information
- Website usage data (cookies, analytics, etc.)
- Communication preferences
1.3 Third-Party Information
- Data from third-party logistics partners, shipping carriers, and payment processors to complete transactions and provide services.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our freight forwarding, shipping, and logistics services
- To communicate with you about shipments, invoices, and service updates
- To improve our website and user experience
- To comply with legal and regulatory obligations
- For marketing and promotional purposes (only if you have opted in)
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
- Shipping and logistics partners to fulfill freight and transportation services
- Payment processors for secure transactions
- Government authorities if required by law (e.g., customs, regulatory compliance)
- Third-party service providers for analytics, IT support, and security
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Provide a personalized experience
You can manage cookie preferences in your browser settings.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Request data portability
- Restrict or object to certain processing activities
To exercise these rights, please contact us at info@rkgroup.com.bd.
7. Data Retention
We retain your information only as long as necessary to fulfill business purposes or comply with legal obligations.
8. International Data Transfers
If you access our services from outside [Your Country], your data may be transferred to and processed in countries with different data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@rkgroup.com.bd
📞 Phone: 02-58316861-62
